These Terms & Conditions (“Terms”) govern your use of Eco-Craft Ltd’s recurring order/subscription service (“Service”). By subscribing to the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
Definitions
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“Customer” means any individual or business subscribing to the Service.
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“Service” refers to the recurring delivery of paper products on a schedule chosen by the Customer.
Note: In these Terms & Conditions, the terms “recurring order,” “recurring delivery,” and “subscription” are used interchangeably and all refer to the automatic, scheduled delivery of paper products as part of the "Service." -
“Order” means each delivery generated through the recurring Service.
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“Company,” “we,” or “us” refers to [Your Company Name].
Subscription and Orders
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The Service allows Customers to set up recurring deliveries at pre-specified intervals - usually of 2, 4, or 6 weeks (or as otherwise offered by the Company).
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Once a subscription is set up, the Company will automatically generate Orders at the chosen interval.
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Orders will be fulfilled in the same manner as standard orders, using the Company’s usual delivery or shipping methods.
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Customers acknowledge that recurring Orders will continue until paused, skipped, or cancelled according to Section 4.
Pricing and Payment
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Prices for the Service are displayed at the time of subscription and are subject to change with reasonable notice.
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Payment will be collected automatically according to the Customer’s chosen billing method on or before each Order date.
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The Customer agrees to maintain valid payment information at all times. Failure to do so may result in delayed or cancelled Orders.
Pause, Skip, and Cancellation
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Customers may pause, skip, or cancel recurring Orders at any time through their account dashboard or by contacting Customer Support.
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Any changes must be made at least 2 days prior to the next scheduled Order to take effect for that cycle.
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The Company reserves the right to terminate or suspend subscriptions in cases of non-payment, misuse of the Service, or breach of these Terms.
Delivery
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The Company will use reasonable efforts to dispatch Orders promptly, but does not guarantee a set delivery date for any deliveries - it shall not be liable for delays caused by circumstances beyond its control (including but not limited to weather, transport issues, or third-party carriers).
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Risk of loss for products passes to the Customer upon delivery or receipt by the carrier, as applicable.
Customer Responsibilities
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Customers must provide accurate delivery information and ensure a safe and accessible delivery location.
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Customers must comply with all applicable laws and regulations in using the Service.
Liability
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To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Service, including but not limited to loss of profits, business interruption, or loss of data.
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The Company’s total liability for direct damages arising from any Order shall not exceed the amount paid by the Customer for that Order.
Modifications
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The Company reserves the right to modify these Terms at any time.
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Any modifications will be communicated to Customers via email or by posting on the Company website. Continued use of the Service constitutes acceptance of the revised Terms.
Miscellaneous
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If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
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These Terms constitute the entire agreement between the Customer and the Company regarding the Service and supersede all prior agreements or understandings.
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The Customer may not assign their rights or obligations under these Terms without the Company’s prior written consent.
By using the service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.